Wukong Cloud
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Relying on full customer lifecycle data, integrating core capabilities such as omni-channel reach, achieving precise conversion and retention闭环, reducing costs, improving efficiency, and increasing LTV.
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Data Foundation
CRM-based lifecycle data (consumption/behavior/tag portraits)

Core Capabilities

Final Value
Customer Tagging System: Mark 'demographic + behavioral + preference' tags
Profile Analysis: Visually display customer segmentation (e.g., high-value loyal customers, churn-risk customers)
Data Synchronization: Real-time integration with the CRM customer database to ensure profiles are 'fresh'
Channel Integration: Covers mainstream channels such as SMS, email, Enterprise WeChat, APP push, social media, etc.
Unified scheduling: A single marketing campaign can achieve cross-channel collaboration (e.g., "SMS reach → WeChat Work reception → APP push conversion")
Compliance Guarantee: Built-in SMS/email compliance templates to avoid marketing violations
Visual Process Building: Drag-and-drop configuration of automation scenarios (e.g., 'New customer registration → Automatically send welcome SMS → Push coupon if no order in 3 days')
Triggered Marketing: Real-time response based on customer behavior
Batch Operations: Supports batch execution and monitoring of multiple groups and multiple strategies
Full-Chain Attribution: Track the customer's entire path from 'reach (e.g., SMS) → click → add to cart → deal', clarifying the contribution of each channel.
Multi-dimensional Analysis: Supports breaking down effects by 'group, channel, activity, time period'
Automatic ROI Calculation: Correlates marketing investment (e.g., SMS cost) with deal amount, generates ROI reports.