Wukong Cloud
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Link all retail scenario touchpoints, customize each exclusive consumption experience, lead the future development direction of the new retail industry

Rely on a complete retail platform to steadily expand business, use AI to simplify the entire process from digital store setup to e-commerce extension to new shopping touchpoints, making multi-channel sales management more efficient.
Rely on a complete retail platform to steadily expand business, use AI to simplify the entire process from digital store setup to e-commerce extension to new shopping touchpoints, making multi-channel sales management more effective.
Leverage Service Cloud to restructure the customer service system from call centers to physical stores. Deliver consistent, seamless service experiences to boost customer satisfaction, thereby increasing customer lifetime value, reducing operational costs, and maximizing efficiency.
Provide real-time inventory and customer data dashboards (e.g., Smart BI) for store employees and headquarters, support flexible access via laptops and mobile devices, helping teams work efficiently and optimize customer service quality.
Equip employees with modern point-of-sale systems, digital tools, and data insight capabilities to help them work efficiently and provide excellent customer service.
15
h
Save Time
32
%
Efficiency Improvement
-28
%
Customer Acquisition Cost
-25
%
Customer Service Cost