Healthcare and Life Sciences Industry End-to-End Digital Solution

Integrates management of all modules including customer information, opportunities, sales, channels, and after-sales, effectively improves customer loyalty and satisfaction through refined customer operation and marketing strategy optimization.

Omni-channel Marketing Activity Refined Management

Covers multi-channel activity scenarios such as market promotion, academic exchange, exhibition participation, etc., achieves automated management of the entire activity process, effectively helping enterprises improve sales performance.

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Customer Full Lifecycle Refined Operation Management

Through refined operation of customer resources, establish a hierarchical management system from leads to customers, improving conversion efficiency and customer loyalty.

Leverage a digital follow-up management mechanism to achieve full transparency in the entire customer follow-up and revisit process, continuously optimizing customer satisfaction.

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Omni-channel Digital System Management

Through digital multi-channel system management, achieve real-time updates of sales policies and information, full-chain transparency of product flow, and provide high-value support for enterprise decision-making based on data analysis.

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End-to-End After-Sales Refined Management

Supported by standardized service processes, streamlined equipment management, and visual data analysis, quickly respond to and resolve after-sales problems, continuously improving customer satisfaction and loyalty.

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BI Intelligent Reports and Data Visualization Dashboards

The self-developed BI system can intuitively present data dashboards for various departments, providing both accurate decision-making basis for management and efficient data empowerment for business personnel.

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Fewer Tools, Lower Costs

Data is centrally stored, no need for cross-platform operations.

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15

h

Save Time

32

%

Efficiency Improvement

-28

%

Customer Acquisition Cost

-25

%

Customer Service Cost

Advantages of the Solution

Personalized Care
Integrate patient data, such as health records, social factors, and preferences, to provide customized care that meets individual needs.
Interactive Experience
Create patient-centered interactions to strengthen the relationship between patients and healthcare providers.
Self-Service Portal
Provide an easy-to-use online portal where patients can manage bills, view data, report problems, and receive real-time updates.
Customized Solutions
Provide customized solutions for hospitals, pharmaceutical companies, and medical technology companies to meet their specific needs and challenges.