Automatically Capturing and Nurturing Leads from Social Media

Social media platforms like Facebook, Zalo, and TikTok have become key customer acquisition channels. But without a unified system, businesses often miss out on potential leads from these sources. WuKong CRM helps bridge that gap by automatically capturing leads from online channels and launching tailored engagement journeys.

WuKong CRM seamlessly integrates with various digital platforms and websites. Whenever a potential customer sends a message, fills out a form, or shares their contact details, the system instantly records their information. Leads are tagged based on source, date, or sales status, allowing teams to respond quickly and efficiently.

What sets WuKong apart is its ability to trigger automated responses, such as welcome emails or follow-up messages, the moment a lead is captured. This immediate interaction boosts engagement and increases the chance of conversion—without manual tracking.

By connecting social media directly to WuKong CRM, businesses can centralize their lead management and ensure every customer inquiry is followed up promptly. It's a smart way to turn online interest into real relationships while maintaining professionalism and speed in every interaction.